The Tony Collins Blog

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Tony Collins is an investigative and campaigning journalist and former Executive Editor at Computer Weekly. With his friend and colleague David Bicknell he wrote "Crash", which found common factors in the world's largest public and private sector IT-related failures. He wrote "Open Verdict", a book on the strange deaths of defence scientists. He writes, and gives talks, on the tensions and disputes between suppliers and users.

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Recent Posts

Officials investigate leak of FOI request to IT supplier

The Department of Health is investigating how details of an FOI request were leaked to a IT supplier that then discussed having the request withdrawn

The Department of Health is investigating how details of an FOI request it received into a possible conflict of interest involving IT suppliers came to be passed to one of the companies named in the inquiry. The DOH is also looking...

Tags: call-off contracts, connecting for health, consultancies, department of health, foi, framework agreements, freedom of information, it suppliers, outsourcing, public sector

Info Commissioner calls for routine publication of IT Gateway reviews

Amid the Cabinet Office's unexplained silence on why it hasn't published Gateway "progress" reports on IT projects, the Information Commissioner makes his views known to MPs

In a paper to MPs, the Information Commissioner says he wants to "highlight the possibility to improve the transparency of IT procurement by further publication of gateway reviews".The Commissioner's paper has been submitted to the Public Administration Select Committee which...

Tags: cabinet office, foi, freedom of information, gateway reviews, npfit, ogc, poor communications, public sector, transparency, unnecessary government secrecy

CSC likely to keep its NHS IT contracts

Officials are threatening to end CSC’s NPfIT contracts - but the end is not in sight.

The Department of Health is doing the right things legally: on 4 February 2011 it notified CSC of a breach of contract, relating to a delay in achieving a milestone at Pennine Care NHS Foundation Trust. The breach is disputed by...

Tags: cerner, csc, legal disputes, lorenzo, npfit, outsourcing, public sector

NAO: CIOs left out of key decisions, joining up IT hard to do - but £2bn IT projects stopped, and praise for SMEs, G-Cloud.

NAO report today gives first comprehensive, plain-speaking view of the problems with government IT and what lies ahead

The NAO has today published its first comprehensive and plain-speaking view of the problems with government IT and the difficulties facing the Cabinet Office and departmental CIOs as they try to effect change and cut costs. The NAO study - Landscape Review....

Tags: cabinet office, cio, cloud computing, g-cloud, government it, nao, open-source, outsourcing, public sector, public sector it failures, skunkworks, spending review, sro

Is CSC losing money on NHS IT?

If CSC is in a hole should it stop digging? asks Techmarketview

On 31 March 2010 the FT reported that "failing NHS supplier faces dismissal".The FT's Nicholas Timmins said: "The biggest single supplier to the £12bn NHS IT programme [CSC] is on the brink of being fired from a key part of...

Tags: bt health, csc, fujitsu, legal disputes, lorenzo, npfit, outsourcing

Cabinet Office defers publication of Gateway progress reports on IT projects

Cabinet Office drops a specific written requirement that departments publish Gateway progress reports. A setback for openness over Government IT schemes?

Whitehall has postponed by a year the publication of Gateway review reports and performance details on all ICT projects above £1m, ComputerworldUK.com has learned.Although the Government plans to implement many large and risky IT-based schemes, it is, for the time...

Tags: cabinet office, change management, gateway reviews, ogc, open government, openness, outsourcing

Truths, half-truths and reports on big Gov't IT projects

Is the Rural Payments Agency’s Single Payment Scheme a reformed IT disaster? The truth may never emerge.

A common factor in big, flawed IT projects is the insistence of those involved that all is well. Critics of the project are depicted as cavilling, ill-informed, disaffected or politically-motivated. Or all four.Hence the National Programme for IT in the NHS,...

Tags: accenture, it failures, nhs connecting for health, npfit, outsourcing, public sector, rural payments agency, single payment scheme, sps

Patients are "misled" over confidentiality of health e-records, say Oxford researchers

The risk to data privacy and confidentially is growing significantly say Oxford University researchers.

Researchers from Oxford University say that patients are not being adequately informed about possible secondary uses of their medical data for research and are "misled about the level of anonymisation of their data and the likelihood of re-identification"The criticism is...

Tags: connecting for health, electronic health records, nhs cfh, npfit, patient confidentiality, privacy and health records, scr, sus

NAO criticises BBC award of contract to Siemens without new competition

Since the BBC took in-house an outsourced contract from Siemens, things have improved

The BBC Trust has today published a report it commissioned from the National Audit Office on the BBC’s management of its Digital Media Initiative (DMI). The DMI is a technology project designed to allow BBC staff to develop, create, share and...

Tags: bbc, it legal matters, outsourcing, public sector, siemens, taking services back in-house

Head of HMRC on what went wrong with "huge" NPS project

Dame Lesley Strathie, CE of HMRC, says what went wrong with introduction of National Insurance and PAYE system

Today's report of the Public Accounts Committee includes the transcript of MPs questioning Dame Lesley Strathie, the CE and Permanent Secretary of HMRC on the failed introduction of new PAYE IT systems, the so-called National Insurance and PAYE Service (NPS).It's...

Tags: accenture, aspire, capgemini, fujitsu, hmrc, npfit, outsourcing, public sector, public sector it failures