The Tony Collins Blog

RSSSubscribe to this blog
About Author

Tony Collins is an investigative and campaigning journalist and former Executive Editor at Computer Weekly. With his friend and colleague David Bicknell he wrote "Crash", which found common factors in the world's largest public and private sector IT-related failures. He wrote "Open Verdict", a book on the strange deaths of defence scientists. He writes, and gives talks, on the tensions and disputes between suppliers and users.

Contact Author

Email Tony

Twitter Profile

Linked-in Profile


Recent Posts

Crash of Chinook ZD576 - the 16-year campaign for justice

How it took 16 years to right a grievous military injustice

The day after the fatal crash of Chinook ZD576 on the Mull of Kintyre an RAF Board of Inquiry convened.There was little to go on: what could be retrieved from the fire at the crash site, and records of recent...

Tags: chinook zd576, failed it procurements, mull of kintyre, safety-critical software

£469m waste on Firecontrol vindicates setting up of Cabinet Office's Major Projects Authority

MPs were told yesterday that the failed Firecontrol project was driven by officials – so will they be named or held accountable?

When an investigative team from BBC File on 4 went to a business estate near Taunton, they saw an empty “hi-tech fortress” that looked like a NASA control room. Nobody was working there. Nearly an entire wall of the control...

Tags: cabinet office, failed it projects, firecontrol, ian watmore, npfit, outsourcing, over-ambitiousness, public sector

Lessons from Tesco Bank's IT-related crisis

Was Tesco Bank truthful and open when a data migration left thousands of its customers locked out of their accounts?

The chief executive of Tesco Bank, Benny Higgins, says:“The test of an organisation is what they do when things go wrong.”So how well did Tesco Bank manage a crisis when IT changes locked out thousands of customers from their online accounts...

Tags: applications, developers, financial services, good communications, handling an it crisis, it business, learning lessons from it projects, tesco bank

What the FireControl disaster and NPfIT have in common

The Groucho Marx way to run IT-based projects?

Were the Fire and Rescue Service's FireControl project and the National Programme for IT in the NHS launched to discover all that can go wrong with a large IT-based project? One could be forgiven for thinking so. The two projects...

Tags: csc, eads, firecontrol, gateway reviews, government it secrecy, it failures, learning lessons, npfit, outsourcing, public sector

NHS supplier seeks to "correct" Health CIO's evidence to MPs

CSE Healthcare has written to MPs to "correct" comments made by Health CIO Christine Connelly

An IT supplier to the NHS has written to MPs to “correct” evidence given by Health CIO Christine Connelly to the Public Accounts Committee.The implications of the supplier’s corrections are that MP Richard Bacon has been right all along - ...

Tags: bt, cabinet office, christine connelly, csc, cse, health cio, major projects authority, npfit, public sector, rio

Will the coalition end CSC's £2.9bn NPfIT contracts?

The coalition could decide to pay CSC a relatively painless sum to end its £2.9bn NPfIT contracts by mutual consent

Now that the Health CIO Christine Connelly is quitting, the future of the NPfIT is less certain. The Cabinet Office's Major Projects Authority is reviewing CSC’s £2.9bn worth of NPfIT contracts. It will consider whether to pay CSC a sum, say...

Tags: bt, cerner, christine connelly, cio, csc, it-related project failures, lorenzo, nhs connecting for health, npfit, outsourcing, public sector

Department of Health CIO resigns

Christine Connelly is being replaced for the time being by a Cabinet Office executive Katie Davis

The Department of Health has issued a statement (below) on the resignation of Christine Connelly, who is one of the three highest paid CIOs in government.Connelly is being replaced on an interim basis by an executive at the Cabinet Office Katie...

Tags: cabinet office katie davis, christine connelly, connecting for health, health cio, npfit, public sector

Officials write off £874,000 on "rushed" website

Why a costly website for the Home Office's Equality and Human Rights Commission failed

Officials have blamed a write-off of £874,000 on a failed website on rushing the development and putting the supplier under too much pressure. A spokesman at the Equality and Human Rights Commission, which is part of the Home Office, told ComputerworldUK.com that...

Tags: equality and human rights commission, failed it projects, nao, outsourcing, public accounts committee, public sector, supplier relations

Box-loads of unanalysed NPfIT invoices - and an imminent £2.5bn deal

Does NHS Connecting for Heath have a firm grip on how it's spending public money? Are suppliers running rings around it?

Update: Please note the Department of Health comment at the end of this articleI understand that when auditors carried out a check at NHS Connecting for Health they found box-loads of invoices that had not been analysed.Auditors found that the...

Tags: bt, care records service, cerner, csc, epr, lorenzo, nhs connecting for health, npfit, outsourcing, public sector

Words and phrases the IT industry over-uses

"Going forward", "paradigm shift" and "no-brainer" are to be avoided - but could the IT industry survive without them?

The 100 top words and phrases to avoid, according to John Rentoul, Chief Political Commentator for The Independent on Sunday. Here are some that are over-used in the IT industry:Learning curve. Raising awareness. Hearts and minds. Going forward. At this...

Tags: cliches, good and bad communications, plain english, public sector