Sourcing and vendor management

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Forrester Research is a technology and market research company that provides pragmatic advice to global leaders in business and technology.

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Recent Posts

Thoughts on strategic partnerships

Themes from Infosys leaders and clients

I’m in Las Vegas attending Infosys’s Connect 2011 client event, and one of the recurring themes in sessions and side conversations has been the nature of Strategic Partnership. The phrase risks becoming a meaningless cliché, so I was interested to...

Tags: applications, forrester, infosys, outsourcing, software, sourcing, sourcing & vendor management

Why Do We Let Software Sales Reps Behave Like Tourist Souvenir Hawkers?

You will be overcharged if the supplier thinks it can get away with it

I’ve just had a negotiation lesson from Number-one-Daughter, who has been studying in China for a year. I’ve just returned from beautiful, vibrant Beijing  (北京) where my wife and I met her, to see the city and to help her...

Tags: forrester, sourcing and vendor management

The new power of sourcing and vendor management

Reflections from Forrester's IT Forum

After two weeks at Forrester’s IT Forum (in Las Vegas and Barcelona) the Sourcing and Vendor Management research team came back more energised than ever. Why? We were able to spend a week interacting with our clients, who all face...

Tags: applications, forrester, it business, software negotiations, sourcing, sourcing and vendor management, svm

The next three weeks are very important to Microsoft ...

That means IT buyers have real leverage

A couple of months ago I was blogging from sunny Barcelona with the Red Sox 0-6. I’ve just been back in Barcelona again for our IT Forum, but this time it was raining heavily, while back in UK we officially...

Tags: applications, forrester, licensing, microsoft, office 2010, software, software negotiation

MindTree is making the right steps to evolve

Saving money and offering business value through analytics

MindTree and their executive team have been to Boston. The event had the typical flavor at first, but what we very quickly heard was that KK’s (CEO, Krishnakumar Natarajan) strategic view sounded remarkably similar to what Forrester has recently...

Tags: analytics, bi, business intelligence, forrester, it outsourcing, offshore, vendor selection

Do $28/month laptops really exist?

Will your organisation trial the Chromebook?

Google released an interesting laptop option for corporate IT last week. The Chromebook. For $28-$33/month (depending on the laptop model and features), you can access web-based applications through a Samsung or Acer model. I know what some people are thinking....

Tags: chromebook, forrester, google, sourcing, sourcing and vendor management

ERP versus best-of-breed

Emptoris's SAP-shop customers give their view

My tireless research of sourcing and vendor management technologies has brought me to Barcelona, for Emptoris’s EMEA customer conference. I’d like to assure my colleagues in Boston, still cold and still "0-and ...", that I’m not writing this while...

Tags: emptoris, esourcing, forrester, sap, sourcing and vendor management, svm

Cloud strategies on the brain

What users are actually outsourcing from their IT infrastructure providers

It seems that IT professionals cannot turn around without seeing another industry announcement involving the word "cloud." I am guilty too -- in fact, the SVM team at Forrester has written extensively on the topic of what cloud strategies...

Tags: applications, cloud, cloud computing, forrester, iaas, infrastructure, outsourcing, saas

GXS acquires RollStream

The technology to build communication across siloes

GXS has announced that is has acquired RollStream, a SaaS vendor that offers solutions for supplier discovery/sourcing, master data management, compliance and risk management, and supplier performance. RollStream has a healthy customer base in healthcare distribution and grocery retail...

Tags: enterprise social networking, forrester, software, sourcing, sourcing and vendor management, supplier performance, web 2.0

Get off the policy soapbox and meet your new end users

Consumer tech is leading the way so go with the flow

Too often at Forrester, sourcing and vendor management (SVM) professionals tell us things like, “oh, we’d never implement a Bring-Your-Own-PC program. It would increase our risk and reduce our negotiating power with our PC vendor” -- only to find out...

Tags: consumerisation, forrester, governance, saas, sourcing and vendor management