Infrastructure & operations
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Forrester Research is a technology and market research company that provides pragmatic advice to global leaders in business and technology.
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Dell: Going private offers less risk to customers than the current path
Complexity is the enemy of Dell, simplicity is the friend of Dell's customers
To publish this post, I must first discredit myself. I'm 42, and while I love what I do for a living, Michael Dell is 47 and his company was already doing $1 million a day in business by the time...
February 5, 2013 4:33 PM Read Full Post
Is your IT service desk customer experience up to scratch?
Get it right or face a difficult future
My most popular blog of 2012 wasn't written by me … but I guess you might have expected this if you've already read a few. That blog's author, an end-user (or is that a customer of an internal IT organisation),...
February 5, 2013 12:00 PM Read Full Post
The coming PC management crisis: A hypothesis
When it comes to management, less is more
I was at an industry conference recently, standing in the booth of a large PC maker while being indoctrinated with the latest word: "You can manage it with existing tools!" - a marketing director beamed, as he waved a new...
January 30, 2013 4:30 PM Read Full Post
Are you like Oracle when it comes to the Cloud?
Is it cloudwash or an accurate take on where Oracle clients really are?
Oracle makes itself an easy target for the ire of the cloud community when it makes dumb, cloudwashed announcements like last week's supposed IaaS offering. But then again, Oracle is just doing what it thinks it takes to be in...
January 28, 2013 11:53 AM Read Full Post
On the road with DCIM - Affirmation & embellishment of our underlying thesis
One area that surprised us was the prominence of asset management as a discussion topic for the panel discussions and the consistency of the stories and issues
I was part of a Forrester Team that recently completed a multi-country rollout tour with Emerson Network Power as they formally released their Trellis DCIM product, a comprehensive DCIM environment many years in the building. One of the key takeaways was...
January 22, 2013 4:32 PM Read Full Post
Open Compute Project - Rising relevance and more stakeholders
OCP will act as an influence on major vendors who will, much like the auto industry in the 1970s, get the message that there is a market for economical 'low-frills' alternatives
Today’s announcements at the Open Compute Project (OCP) 2013 Summit could be considered as tangible markers for the OCP crossing the line into real relevance as an important influence on emerging hyper-scale and cloud computing as well as having a...
January 21, 2013 3:50 PM Read Full Post
Intel makes its mark in the HPC segment with Xeon Phi
By introducing a widely available parallel accelerator solution with lower barriers to application migration, Intel can accelerate the adoption of explicit parallel coprocessors
With a couple of months' perspective, I’m pretty convinced that Intel has made a potentially disruptive entry in the market for programmable computational accelerators, often referred to as GPGPUs (General Purpose Graphics Processing Units) in deference to the fact that...
January 16, 2013 4:08 PM Read Full Post
Oracle delivers on SPARC promises
SPARC/Solaris customers are looking at a predictable long-term future of improved and very competitive performance and price-performance scaling for Oracle hardware
When I returned to Forrester in mid-2010, one of the first blog posts I wrote was about Oracle’s new roadmap for SPARC and Solaris, catalyzed by numerous client inquiries and other interactions in which Oracle’s real level of commitment to...
January 14, 2013 2:51 PM Read Full Post
Why Microsoft Windows Intune should be on your radar
Back of the napkin calculation is convincing
It's a little-known fact that both Southwest Airlines and the (soon-to-be) famous Yee-Haw Pickle Company began life on a cocktail napkin. What better medium to illustrate why Windows Intune should be on your radar as an I&O leader or professional?...
January 8, 2013 4:51 PM Read Full Post
IT service management in 2013 - How far have we come since 2009?
I'm still waiting for a canny ITSM tool vendor to raise its profile on the back of making easy-to-consume service catalog good practice information readily available to all
While attempting to clear my desk before the Christmas break I stumbled upon a bright-pink USB memory stick that contained the collected presentations from the 2009 itSMF UK annual conference. Having satisfied my curiosity as to the size of the...
January 8, 2013 11:00 AM Read Full Post
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