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Forrester Research is a technology and market research company that provides pragmatic advice to global leaders in business and technology.
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Suddenly Dell is a software company, and can flourish under new President John Swainson
John Swainson has a remarkable track record and Dell should give him the freedom in his new role
The Dell brand is one of the most recognisable in technology. It was born a hardware company in 1984 and deservedly rocketed to fame, but it has always been about the hardware. In 2009, its big Perot Systems acquisition marked...
February 22, 2012 10:17 AM Read Full Post
Hacking should be included in your disaster recovery plans as a potential risk for downtime
The revenue and reputation damages caused by a DoS outage for just a few hours can be astronomical
Right now, the internet probably seems like the Wild West. Hackers are roaming around, seemingly attacking websites on a whim. Most recently, groups like Anonymous, the Jester, and Lulz Security (LulzSec - now supposedly disbanded) have been attacking and successfully...
February 21, 2012 11:24 AM Read Full Post
HP announces Gen8 servers - Focus on Opex and improving SLAs sets high bar for rivals
For HP customers, the new Proliant Gen8 servers are unmitigated good news
Last week HP revealed its next turn of the great wheel for servers with the announcement of its Gen8 family of servers. Interestingly, since the announcement was ahead of Intel’s official announcement of the supporting E5 server CPUs, HP had...
February 20, 2012 4:45 PM Read Full Post
Will emerging markets bypass the US on cloud?
Are the core nations losing their grip on IT innovation?
South Korea has better broadband than we do. Australia has faster wireless networks. And according to Forrester’s Internet Population Forecast, by 2013 the number of online consumers in emerging markets will dwarf those in the US and Western Europe. In...
February 20, 2012 3:33 PM Read Full Post
Verne Global and Colt Technology show a zero carbon data centre
It’s real, running and impressive In Iceland
Data centres, like any other aspect of real estate, follow the age-old adage of "location, location, location". If you want to build one that is really efficient in terms of energy consumption as well as possessing all the basics of...
February 20, 2012 3:06 PM Read Full Post
A late New Year's resolution: Be nice to a supplier and see what happens
Building a relationship can be worth more than short term savings
When I very briefly joined TCS (Tata Consultancy Services) as an IT service management (ITSM) consultant a year ago today, I met a fellow new recruit Sandy Winschief - a vendor/supplier management specialist armed with a pair of Six Sigma...
February 10, 2012 2:07 PM Read Full Post
SeaMicro introduces low-power Xeon servers
Balancing innovation and competing architecture in the search for a green datacentre
In late 2010 ago I noted that startup SeaMicro had introduced an ultra-dense server using Intel Atom chips in an innovative fabric-based architecture that allowed them to factor out much of the power overhead from a large multi-CPU server.. Along...
February 6, 2012 11:09 AM Read Full Post
ITIL adoption: 5 steps that can help with success
Greenfield ITIL adoption or driving improved IT support and service delivery - start here
ITIL, the IT service management (ITSM) best practice framework, is now in many ways bigger than its “master” — IT service management. From its origins in the UK government, its use has grown rapidly in the last decade and ITIL...
February 3, 2012 5:03 PM Read Full Post
BMC to acquire Numara Software
A few thoughts from your favorite ITSM analyst
OK, the strap line is probably untrue. But hopefully Forrester IS your favorite place for IT service management (ITSM) analysis and opinion. My colleague Dave Johnson (who is well worth following from a Twitter and blog perspective BTW) wrote an...
February 1, 2012 10:53 AM Read Full Post
BMC acquires Numara Software in a mid-market makeover
What It means for customers
BMC has a golden opportunity to take a different track with Numara than it has for past mid-market acquisitions (see Magic Solutions), and it must do so if it hopes to build on this one and drive new revenue for...
January 31, 2012 10:41 AM Read Full Post
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