HART of Outsourcing
Martyn Hart
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Martyn Hart, chairman of the National Outsourcing Association, looks at the lessons to be learnt from the IT and business news
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Innovation is often a bricolage
Can you innovate like Renew?
by Martyn Hart
Necessity is the mother of invention. And when the City of London decided it had a litter problem, it turned to some rather inventive outsourcers to solve it. There are many definitions of innovation outsourcing. The NOA innovation Steering Committee,...
February 6, 2012 12:13 PM Read Full Post
Cop shop outsourcing loophole must go
IPCC's lack of jurisdiction over outsourced contractors is bizarre
by Martyn Hart
It seems quite simply absurd that the Independent Police Complaints Commission (IPCC) does not have jurisdiction over outsourced workers that guard detainees in police stations. These people are working within police stations, working alongside policemen, doing police-like work. The notion...
November 1, 2011 2:33 PM Read Full Post
Kickstarting the Economy
The real opportunity for job creation
by Martyn Hart
Unemployment stands at 2.57 million, and it would seem that the government has no clear plan on how to get people back to work. An austerity plan is one thing, but getting folk back to work is vital. Employment wise,...
October 14, 2011 3:51 PM Read Full Post
Silicon Roundabout gets Googled
UK PLC is set for a huge windfall
by Martyn Hart
The sun’s out, I’m just back from an excellent relaxing holiday, and there’s some great news for the UK IT sector. Happy days! I was positively delighted to hear that Google have taken out a building at the so-called 'Silicon...
September 30, 2011 2:44 PM Read Full Post
Let the private sector guide the schools ICT curriculum
Dwindling IT uptake could mean offshore time-bomb
by Martyn Hart
Exam results are out again and, for the IT sector, make for disturbing reading. It’s not the actual results that are the real problem - it’s the worryingly low number of runners and riders. This summer, a paltry 4,002 people...
September 2, 2011 11:27 AM Read Full Post
Schools and the Private Sector: A Marriage of Mutual Convenience
How companies can deliver results for pupils
by Martyn Hart
Under the Coalition government, more academies will be opened than in the first 8 years of the programme. More than 1200 schools have now applied to become academies - publicly funded independent schools, free from local authority and national government...
August 3, 2011 3:29 PM Read Full Post
Why Santander & New Call Telecom came back to Blighty
The cheapest option will never be a route to success
by Martyn Hart
As India teeters on the brink of double-digit inflation, Santander and New Call Telecom announce that they are bringing operations back to the UK. While this job creation is excellent news for the people of Burnley, Liverpool, Leicester and Glasgow,...
July 18, 2011 11:55 AM Read Full Post
Lloyds TSB's route back to the black
Outsourcing and supplier management are key
by Martyn Hart
As he unveiled his strategic review, Lloyds TSB chief executive António Horta-Osório said “This bank is losing money. We have to get this bank supporting the UK economy, we have to get this bank profitable and we have to repay...
July 5, 2011 10:04 AM Read Full Post
The perils of client ambiguity
Are you prepared to invest throughout the contract?
by Martyn Hart
I was told that in his engaging, thought-provoking presentation at the EOA conference last week, Carlos Flores Ramirez, Vice-President & Country Manager at NIIT Technologies Limited, said that a large percentage of IT outsourcing contracts do not deliver the success...
June 28, 2011 2:12 PM Read Full Post
Is offshoring the answer?
It is no use relocating services simply to cut costs
by Martyn Hart
In the last week, we’ve seen outsourcing hitting the headlines again, as the Public and Commercial Services (PCS) union refused to rule out strike action over Hewlett-Packard’s (HP) plans to offshore 200 jobs to India. The jobs in question are...
June 13, 2011 11:32 AM Read Full Post
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