Facing up to IT
Dharmesh Mistry
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Dharmesh Mistry has supported financial services organisations with technology and management expertise for over 20 years. Dharmesh is CTO of edge IPK focusing on developing and launching an Open Presentation Platform built on a Service Oriented Architecture (SOA).
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Birth of the user experience designer
Your biggest fear – given the ongoing evolution of technology – should be that your firm’s cutting-edge web developments are already being blunted by the fast pace of change on the internet. Such change is all about meeting the...
May 13, 2010 12:49 PM Read Full Post
User experience analytics
For companies that treat their web sites as another piece of marketing collateral, creating a good looking site is their end-game. For anyone that treats the web as an efficient and effective sales channel, managing their online presence is...
May 5, 2010 9:38 AM Read Full Post
Voice interaction: The next user interface?
Let’s start with the obvious; voice interaction – despite recent developments discussed below – is nothing new. It could, however, be the next user interface. Software that can convert spoken words into written text has been available since the...
April 30, 2010 12:38 AM Read Full Post
User experience platforms (UXP)
The customer is definitely king. In this age of interactivity and engagement, businesses must work hard to ensure the demands of their clients’ – both internal and external – are met. More providers and blue-chip businesses are therefore paying...
April 23, 2010 9:58 AM Read Full Post
Single user experience and you
You’ve decoupled your enterprise architecture and implemented a service-oriented approach that makes use of business process management and single sign-on. So, now what? Your using rich internet applications and making use of Web 2.0 and collaborative technologies. So what...
April 14, 2010 2:29 PM Read Full Post
Multi-interaction interfaces
What’s your favourite interface for communication? Maybe it’s speech, gesture, or touch, or maybe – when you’re working online – it’s the humble keyboard? If it’s the latter interface, you’re not alone – most people still choose to communicate...
April 12, 2010 11:15 AM Read Full Post
Context-Aware Computing
2009 was the year of cloud computing, but what will dominate business technology in 2010? Social media will continue to be pushed, as will related areas like customer engagement and personalisation. But there’s always an area that develops quickly...
March 26, 2010 9:41 AM Read Full Post
The rich are getting richer
The last twelve months have been tough, with many businesses and individuals struggling against the change in economic conditions. But while times have been tough, many of the most popular news items have also helped highlight inequalities. From the...
March 18, 2010 9:52 AM Read Full Post
Mobile Wars 2: What's the payback in mobile?
The business brainstorming session has come up with its latest, greatest idea: an iPhone app that lets customers interact with the business. On the face of it, the idea sounds OK. All the coolest dudes are using iPhones to...
March 11, 2010 4:37 PM Read Full Post
Mobile wars 1: Cross platform mobile
The world has gone mobile. Workers are logging-on to the corporate network through handheld devices and finalising business deals on the move. Everything – in short – is changing very quickly, but not as quickly as it could be....
February 19, 2010 10:16 AM Read Full Post
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