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Mobile enterprise business errors (unintended) #3

CXOs really do not always understand

This delightfully simple mobile enterprise error (unintended) comes from the energy industry, courtesy of Husam Kinawi of Wedge Networks (of Calgary, Canada). It is a downright simple example of what does occur when people do not understand what they are...

Tags: constellation research, enterprise, infrastructure, mobile, security

Mobile enterprise business errors (unintended) #2

A bank nearly gives away its private client customer list... to Apple

The first mobile enterprise business error (unintended) involved Banco Santander in Spain. The second comes from an executive of a company asked to help prevent what was about to happen. This involved a bank which realised, just in time, that...

Tags: apple, applications, banking, constellation research, ipad, iphone, online banking, security

Three simple software maintenance strategies that can save you millions

Combat high software licence fees with simple strategies

Software ownership costs continue to escalate as vendors accelerate their efforts to capture support and maintenance revenues. Some vendors have gone to the extreme to eliminate third-party options for their customers. This best practices report examines three strategies to free...

Tags: contract strategy, maintenance, shelfware, software licensing, sourcing, support, vendor

Mobile enterprise business errors (unintended) #1

Banco Santander - illustrating how businesses can make mobility work against them

Banco Santander is thought to be one of the better managed European banks (not that this necessarily says that much these days). But it is also guilty of failing to adjust to an increasingly mobile world where ever more sophisticated...

Tags: banco santander, banking, business mobility, constellation research, infrastructure, ipad, mobile, mobile& wireless, phone, tablet

Beyond the three Vs of big data - viscosity and virality

Revisiting the three Vs of big data

It’s time to revisit that original post from July 4th, 2011 post on the the Three V’s of big data.  Here’s the recap: Traditionally, big data describes data that’s too large for existing systems to process.  Over the past three...

Tags: big data, database, enterprise, infrastructure, nosql

Consolidated CRM deployments drive paths to modernisation and social CRM

Research summary - best practices

As with any maturing product category, CRM applications have evolved over time from point applications to best of breed solutions to end-to-end suites. This report examines some common styles of modernisation as CRM emerges from the systems of transaction era...

Tags: applications, apps, best-of-breed, cio, constellation research, crm, crm optimisation, dynamics crm, microsoft, oracle, r "ray" wang, saas, salesforce.com, sap, scrm, siebel

Five Cloud/SaaS contract negotiation tips for 2012

Business leaders often poorly prepare for Cloud/SaaS contract negotiations

Business leaders often take great care in building their Cloud and SaaS strategy, only to have many of the benefits of flexibility and agility hampered by overlooking details in their cloud contracts. In conversations with over 200 cloud customers in...

Tags: applications, applications, cio, cloud, cloud computing, cloud integration, cloud options, constellation research, contract negotiations, contract strategy, deployment options, disruptive technologies, disruptive technology, r “ray” wang; software as a service, software contract reviews, software licensing

Ten mega business trends to watch for in 2012

Can you evolve from a transaction-driven to engagement-driven organisation?

The shift from transaction to engagement Users A New Era for Businesses. As organisations enter the evolution from transactional systems to engagement systems, a shift is happening in business (see Figure 1). Engagement requires a different design point and business...

SuccessFactors acquisition puts SAP in direct competition with Workday and Taleo

ERP giant strengthens its cloud proposition, HCM capability and buys major cross-selling opportunities

SAP (NYSE:SAP) announced its $3.4B acquisition of SuccessFactors (NYSE: SFSF) as it seeks to bolster its position in the Cloud and more importantly in the rapidly growing strategic HCM market. Based in San Mateo, CA, USA, SuccessFactors brings over 15...

Tags: applications, cloud computing, constellation research, r "ray" wang, saas, sap, successfactors

Executive profiles: Disruptive tech leaders in social business

Interview with Kelly Pennock, Visible Technologies

Welcome to an on-going series of interviews with the people behind the technologies in Social Business. The interviews provide insightful points of view from a customer, industry and vendor perspective. A full list of interviewees can be found here.Biography Kelly Pennock...

Tags: disruptive technology, it business, social networks, software insider