Content & Collaboration


Recent Posts

We're all lean startups now

A startup is a human institution designed to create a new product or service under conditions of extreme uncertainty

Eric Ries' Lean Startup started on a blog, became a best-selling book, and is now a thriving global movement. (There's a slick overview of the evolution here .) Despite the title, and some of Ries' arguments, its popularity can't be attributed merely...

Tags: applications, business, eric ries, iphone, leanstartup, pizza hut, taco bell, twitter, yum brands

What "Design for mobile first!" really means

Business design is what it's all about

It's been three months since we published "Mobile Is The New Face Of Engagement," and we've learned a lot by listening to CIO customers and industry professionals talk about the stories and strategy of mobile engagement.The thing that leaves people...

Tags: american airlines, application programming interface, applications, ibm, iphone, kony solutions, mobile computing, mobile device, services

What "design for mobile first" really means

Mobile customer engagement - American Airlines gets it right

It's been three months since we published "Mobile Is the New Face of Engagement," and we've learned a lot by listening to CIO customers and industry professionals talk about the stories and strategy of mobile engagement. The thing that leaves...

Tags: american airlines, application programming interface, forrester, ibm, ipad, iphone, mobile computing

We're all lean startups now

FIgure out the right thing to do, and do it quickly

Eric Ries' Lean Start-up started on a blog, became a best-selling book, and is now a thriving global movement. (There's a slick overview of the evolution here.) Despite the title, and some of Ries' arguments, its popularity can't be attributed...

Tags: applications, eric ries, forrester, iphone, it business, leanstartup

Google Drive could be huge

Is Google chasing part of the Sharepoint market?

Google this week announced Google Drive as a solution to store, share and synchronise content across multiple devices. Big deal? Yes, this could be a very big deal. Why? Here's the deal: Up until now Google has addressed the enterprise...

Tags: cloud computing, content management, dropbox, forrester, google, google drive, microsoft office, microsoft sharepoint

Consumerisation and the nagging IT expectations gap

Keeping pace with change

Occasionally, I take a look back at my research and see what we got right, and what we got wrong. In 2008, we wrote "Embrace The Risks And Rewards Of Technology Populism" to describe what we saw as the inevitable...

Tags: apple, blackberry, chief information officer, facebook, forrester, forrester research, latin america, technology

Organisations creating an information governance programme are entering virgin territory

Creating governance programs that separately address structured (data) or unstructured (content) can be a daunting task for any organisation. Most organisations are just now addressing the governance issues that help ensure that their information, both data and content, is trustworthy...

Tags: content & collaboration, data, forrester, governance, structured, unstructured

How a few CIOs use the crummy economy and a bit of data to accelerate IT strategy

Could economic uncertainty actually be helping IT leaders accelerate plans for the future?

My latest Forrester CIO client visits tell me economic uncertainty is actually helping IT leaders accelerate plans for the future. Sounds counterintuitive, right? Perhaps it’s just because I started in Europe, where the hourly ups and downs of sovereign debt...

Tags: content & collaboration

Apple's new iPad in the enterprise

Laptop replacement gets closer

As my colleague Sarah Rotman Epps so aptly observes: the third generation of iPad is a gut renovation masquerading as incremental innovation. The new iPad looks basically the same but now carries a snappy 4G radio and a much more powerful...

Tags: applications, byod, mobile apps, saas

Apple's New iPad: laptop replacement gets closer in the enterprise

Can you wait for for Windows 8 tablets?

The third generation of iPad is a gut renovation masquerading as incremental innovation, as my colleague Sarah Rotman Epps so aptly observes: . The new iPad looks basically the same but now carries a snappy 4G radio and a...

Tags: apple, apps, forrester, ipad, ipad3, laptop, mobile & wireless, new ipad, tablets